Terms & Conditions

NAPOLI RISTORANTE BOOKINGS

All bookings are subject to the terms and conditions set below.

 

CONFIRMATION OF BOOKINGS

To confirm your booking for parties of 8 or more a reservation form should be completed and returned to us, within 48 hours of a tentative booking being made, otherwise the management reserves the right to release the booking and allocate the space to another client we require non refundable booking deposits of €10 p.p which will be credited from your final bill.

 

GUARANTEED NUMBERS

To ensure our maximum efficiency, a guaranteed number of guests are required two full working days prior to the event. This will be regarded as the minimum number for catering and charging.

 

PAYMENT

Unless credit arrangements have been established with the management of the restaurants prior to the reservation date, settlement of the account will be at conclusion of the meal. We accept all major credit cards and company cheques by prior payment and agreement.

 

LOSS OR DAMAGE

The restaurants will be under no liability for any loss, damage or injury to the client’s property or the property of the client’s guests, if such loss, damage, injury is due to the act, neglect or default of the client or his guests, servants or agents.

 

TIME RESTRICTION

We cannot guarantee swift service and short pauses between courses. To help us provide efficient service it is important for guests to honour their arrival and seating time. The seating time will be reconfirmed with the host or organiser 15 minutes prior to the expected seating time. If guests are running late, the host or organiser will have to reschedule the seating time with the manager. The restaurant cannot take responsibility for delayed service due to late arrivals and seating times.

Lunch parties will be asked to vacate the premises no later than 5.30pm

 

TAXIS

The restaurant cannot guarantee to arrange taxis for clients upon request, if taxis are required at the end of a party please provide a list at the start of the evening, detailing – name, destination and time.

 

CANCELLATION

Deposits for confirmed bookings in December are non-refundable.